- Accepted Payment Methods
We provide a variety of secure and seamless checkout options for our customers across Europe and the United States. We accept the following payment instruments for all transactions:
Credit and Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
All purchases are processed directly on our secure checkout page. Customers are not required to create or log in to any third-party accounts to complete a payment.
- Transaction Processing, Billing, and Descriptors
Your selected payment method will be authorized and charged immediately at the point of order confirmation. Following a successful payment, order processing and dispatch timelines will strictly follow the schedules outlined in our dedicated Shipping Policy.
Important Notice on Billing: For internal corporate clarity and to prevent unrecognized transaction disputes, all payments completed on www.softseatbase.com will appear on your credit card or banking statement under the billing descriptor: Møbel Ejendomme ApS. Please note this identifier to avoid raising unauthorized charge claims with your financial institution.
All transactions are subject to our standard Refund and Return Policy. If you wish to request a cancellation or return for your chair pad, please refer directly to our dedicated policy page.
- Payment Security and Financial Compliance
Your transaction security is handled with appropriate care. All payments are processed through a certified payment service provider that implements industry-standard data protection framework assessments, PCI-DSS compliance, and automated monitoring protocols to detect and mitigate anomalous transaction activities.
Data transmitted during checkout is fully secured via standard encrypted communication channels (SSL/TLS technology). We maintain rigorous compliance measures to protect our system’s integrity and ensure a highly secure shopping environment for all European and United States customers.
- Data Privacy and Consumer Choice
In strict accordance with the Danish Financial Business Act (Lov om finansiel virksomhed), the European Union General Data Protection Regulation (GDPR), and applicable United States federal and state privacy regulations, we are dedicated to safeguarding customer data.
Non-Essential Cookies: Our platform utilises a strict consent-based Cookie banner. Non-essential cookies are entirely disabled by default and are only deployed once a visitor provides explicit consent by clicking the “Accept” button on our Cookie banner.
Data Governance: Full details regarding how customer data is legally processed, stored, and managed are available on our dedicated Privacy Policy page.
- Corporate Contact and Support
For any questions regarding billing, payment confirmation, unrecognized descriptor inquiries, or checkout issues, our customer support team is available to assist. We commit to reviewing and responding to all written enquiries within 24 hours.
Company Name: Møbel Ejendomme ApS
Company Registration Number (CVR): DK 44931621
Registered Office Address: Mejsevej 3, Hørmested, 9870 Sindal, Denmark
Email Support: chair@softseatbase.com
Telephone Support: +45 98484433