1. Accepted Payment Methods
    We provide a variety of secure and seamless checkout options for our customers across Europe and the United States. We accept the following payment instruments for all transactions:

Credit and Debit Cards: Visa, Mastercard, and American Express.

Digital Wallets: Apple Pay and Google Pay.

All purchases are processed directly on our secure checkout page. Customers are not required to create or log in to any third-party accounts to complete a payment.

  1. Transaction Processing, Billing, and Descriptors
    Your selected payment method will be authorized and charged immediately at the point of order confirmation. Following a successful payment, order processing and dispatch timelines will strictly follow the schedules outlined in our dedicated Shipping Policy.

Important Notice on Billing: For internal corporate clarity and to prevent unrecognized transaction disputes, all payments completed on www.softseatbase.com will appear on your credit card or banking statement under the billing descriptor: Møbel Ejendomme ApS. Please note this identifier to avoid raising unauthorized charge claims with your financial institution.

All transactions are subject to our standard Refund and Return Policy. If you wish to request a cancellation or return for your chair pad, please refer directly to our dedicated policy page.

  1. Payment Security and Financial Compliance
    Your transaction security is handled with appropriate care. All payments are processed through a certified payment service provider that implements industry-standard data protection framework assessments, PCI-DSS compliance, and automated monitoring protocols to detect and mitigate anomalous transaction activities.