r visiting Softseatbase. We welcome your inquiries regarding our products, order assistance, or general customer support. Our team is dedicated to providing efficient assistance to all customers acroThank you for visiting Softseatbase. We welcome your inquiries regarding product-related issues, order assistance, or general customer support. Our team is dedicated to providing efficient assistance to all our customers in Europe and the United States.
Contact Information
For any questions, product inquiries, or technical support needs, please contact us directly using the official company contact information provided below:
Brand Name: Softseatbase
Registered trade name: PARRI ANTONELLO
Address: VIA SCAZZERI 3, BR 72021 Francavilla Fontana
Email: chair@softseatbase.com
Phone number: +44 7446 315209
Customer Support Availability
To ensure all inquiries receive adequate attention, our customer service operations are managed according to the following structure:
Inquiry Submission: Customers can submit inquiries at any time via the contact email address provided above. For efficiency and ease of tracking, our preferred communication method is email.
Response Window: Our standard communication protocol aims to process all emails within 24 hours of receipt during standard business hours (Monday to Friday, 9:00 AM to 5:00 PM CET, excluding Italian public holidays).
Communication Policy: To help us assist you efficiently, please provide your order reference number (if any) and a summary of your question.
Data Processing and Professional Ethics: By contacting Softseatbase via email or telephone, you agree that the information provided will only be used to resolve your inquiries and provide customer service. All communication records are securely maintained in accordance with applicable company record-keeping standards.
We are committed to resolving all customer issues in a logical and professional manner. To this end, we require all communications to be courteous. While we reserve the right to restrict communication channels in exceptional circumstances where harassment or fraudulent intent is verified, any such administrative action will not affect or impede the processing of returns, refunds, or order cancellations that comply with our standard refund policy.